Contact Us

Mailing Address and Location:

UBC Energy and Water Services (Energy Conservation & Innovation Unit)
Centre for Interactive Research in Sustainability (CIRS)
2260 West Mall
Vancouver, BC, Canada V6T 1Z4
UBC Facilities Service Centre: (604) 822-2173
General Inquiries: (604) 822-5301

Campus Energy Centre (CEC) (Engineering & Utilities Group and Customer Service)
6130 Agronomy Road
Vancouver, BC Canada V6T 1Z3
Reception: (604) 822-9445

If you’re an Energy and Water Services (EWS) customer, there are three ways to get EWS working for you:


1. Submit a service request (internal UBC customers only. External customers please visit Customer Services).
Your first step is to ensure you have Planon access and submit a service request with through Planon. For details on how to access Planon and submit a service request, visit the Building Operations website.


2.Call in your emergency
In an emergency situation, such as a flood, blackout, or gas leak, please call the UBC Building Operations Service Centre for emergency support.
Phone: 604.822.2173

Not an emergency? UBC internal customers without PeopleSoft access can also tweet or email the Building Operations Service Centre.


3. Get hands-on assistance
If you need a little more guidance or have a complex issue related to energy and water in your building, our staff members are ready to assist you.

Key Contacts

To find contact information for a specific individual within the Energy and Water Services (EWS) unit, please search:

For more information, visit the UBC Facilities website.